Service
Automation
The busywork that eats your week (reporting, follow-ups, handoffs) built to run itself.
Who this is for
Teams where the week disappears into work nobody was hired to do: assembling the Monday report, copy-pasting leads from forms into the CRM, chasing invoices, sending the same follow-up for the hundredth time. The business runs, but a surprising share of payroll is spent moving information between tools by hand, and the follow-ups that slip through are quietly costing sales.
Not the right fit if you're looking for one giant custom software build. That's an engineering project, and we'll say so honestly and refer you out.
What changes after we work together
The recurring work runs itself. Reports arrive assembled, leads get followed up within minutes instead of days, and data lands where it should without anyone touching it. Because everything is built in your accounts and documented, the automations are assets you own. Not a service you rent. And because every build ships with monitoring, you find out about a failure from an alert, not from a month of missing leads.
What you get
- Workflow audit: where the hours actually go, mapped and quantified
- Prioritised automation roadmap ranked by hours saved vs. build effort
- 3–5 working automations built in your accounts, not ours
- Integrations between the tools you already use
- Documentation for every automation, what it does, how to change it
- Monitoring and alerts so a silent failure never costs you a week of leads
How we work together
1. Map
Shadow the actual workflows and find where the hours go. The best automation candidates are usually not the ones leadership guesses.
2. Prioritise
Rank candidates by hours saved against build effort. Quick wins ship first so the project pays for itself early.
3. Build
Automations built inside your accounts with the tools that fit your stack. Everything documented. No black boxes.
4. Handoff
Training, documentation, and alerting. Your team knows what runs, when, and what to do if something stops.
Timeline: Typical timeline: 2–4 weeks per build cycle
Pricing
Fixed quote per build, optional flat monthly fee for monitoring and upkeep
Get a quoteFrequently asked questions
What kind of work can actually be automated?
The repetitive, rule-based kind: weekly reports that assemble themselves, lead follow-up sequences, moving data between your CRM and spreadsheets, invoice chasing, review requests, content publishing pipelines. If someone does it the same way every time, it's a candidate.
What tools do you use?
Whatever fits your stack: platforms like Zapier, Make or n8n, or custom scripts when a platform doesn't fit. Licenses and accounts are in your name, so nothing depends on us.
Is this the same as your AI Consulting service?
No. AI Consulting teaches your team to work faster with AI themselves. Automation is us building systems that run without anyone touching them. Many clients do both, but they solve different problems.
Does this use AI?
When it helps. Some automations include AI steps (drafting replies, classifying inquiries, summarising) and some are plain integrations that just move data reliably. We use whichever is more dependable for the job, not whichever sounds more impressive.
What happens when something breaks?
Every build ships with monitoring and alerts, so failures are loud instead of silent. The optional monthly upkeep plan covers fixes when a connected tool changes its API; without it, the documentation is thorough enough for any technical person to repair.
Who owns the automations?
You do. Everything is built in your accounts under your licenses and documented for handoff. Cancel everything with us tomorrow and it all keeps running.
Ready when you are
Ready to start?
Tell us about the project. We usually reply within a working day.