Privacy Policy

Gatchi Digital, Inc. (“Gatchi Digital”, “we”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what we collect through gatchidigital.com, how we use it, and the rights you have under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

1. Information we collect

Information you provide

• Contact form submissions — name, company name, email address, and the contents of your message.
• Direct communications — information you share when you call, email, or message us on social media.

Information collected automatically

• Usage data — pages visited, time on site, referring pages, and general location (city level), collected through cookies and similar technologies as described in our Cookie Policy.
• Device data — browser type, operating system, and screen size, used to keep the Site working well on your device.

2. How we use your information

• To respond to your inquiries and provide requested proposals;
• To deliver and administer our services to clients;
• To improve the Site's content, performance, and user experience;
• To send service-related or marketing communications where you have consented to receive them — you may opt out at any time;
• To comply with legal obligations under Philippine law.

3. Legal basis for processing

We process personal information on the basis of your consent (for example, when you submit our contact form and tick the consent box), the performance of a contract or steps prior to entering one, our legitimate business interests in operating and promoting our agency, and compliance with legal obligations.

4. Sharing of information

We do not sell your personal information. We share it only with:

• Service providers that help us operate the Site and our business (such as website hosting and form-processing providers), bound by appropriate data protection obligations;
• Professional advisers and authorities where required by law or to protect our legal rights.

Where a service provider processes data outside the Philippines, we take reasonable steps to ensure an adequate level of protection consistent with the Data Privacy Act.

5. Retention

We retain personal information only as long as necessary for the purposes described above or as required by law, after which it is securely deleted or anonymized. Inquiry records are typically retained for no longer than two years from our last interaction.

6. Security

We implement reasonable organizational, physical, and technical measures to protect personal information against unauthorized access, alteration, disclosure, or destruction, consistent with the requirements of the Data Privacy Act and the guidance of the National Privacy Commission.

7. Your rights

Under the Data Privacy Act of 2012, you have the right to:

• Be informed about how your personal data is processed;
• Access the personal data we hold about you;
• Correct inaccurate or outdated personal data;
• Object to processing, or withdraw consent previously given, without affecting the lawfulness of prior processing;
• Request erasure or blocking of your personal data;
• Data portability, where applicable;
• Lodge a complaint with the National Privacy Commission (privacy.gov.ph) if you believe your rights have been violated.

8. Children's privacy

The Site is intended for business audiences and is not directed at children under 18. We do not knowingly collect personal information from minors.

9. Changes to this policy

We may update this Privacy Policy from time to time. The current version, with its effective date, will always be available on this page.

10. Contact us

To exercise your rights or ask questions about this policy, contact us at hello@gatchidigital.com, call +632 8539 2805, or write to Gatchi Digital, Inc., Ayala Triangle Gardens Tower 2, Level 6, Paseo de Roxas cor Makati Ave, Makati City, 1226, Philippines.